Frequently Asked Questions
Everything you need to know about your NATURALTEIN order.
What is the typical shipping time for my order?
Standard shipping usually takes 3-5 business days within the continental US. International shipping times vary by location, typically ranging from 7-14 business days.
How can I track my package?
Once your order has shipped, you will receive an email confirmation with a tracking number and a link to monitor your package's journey in real-time.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Exchanges are free, while returns for a refund may incur a small restocking fee.
Are your fabrics sustainably sourced?
Yes, at NATURALTEIN, we prioritize eco-friendly materials. Most of our collections are made from organic cotton, recycled polyester, and sustainable blends to minimize our environmental footprint.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
How do I ensure I choose the right size?
We provide a comprehensive size guide on every product page. If you are between sizes, we generally recommend sizing up for a more comfortable fit or sizing down for a tailored look.